Privacy Policy

Introduction

Rivvia ("we," "us," or "our") operates the Rivvia sales careers website at rivviasales.com and related pages (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the Site, submit a job application, or otherwise interact with us online.

Rivvia is a direct-to-consumer sales organization focused on fiber internet and related services. We recruit independent sales representatives nationwide and provide tools, training, and support to help reps build successful sales careers.

Information We Collect

We collect information in the following ways:

Information you provide directly

When you submit a "Join the Team" application or otherwise contact us, we may collect:

• Full name
• Email address
• Phone number
• Sales experience level
• Optional message about yourself, goals, or interest in Rivvia
• Optional referral source (who referred you)

Information collected automatically

When you visit the Site, we and our hosting providers may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us maintain and improve the Site.

How We Use Your Information

We use the information we collect to:

• Review and respond to sales career applications
• Contact you about recruiting opportunities at Rivvia
• Evaluate your experience and fit for our sales programs
• Communicate with you about onboarding, training, or next steps
• Operate, maintain, and improve the Site
• Protect against fraud, abuse, or unauthorized activity
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Within Rivvia: Application details are shared with Rivvia recruiting and management team members involved in hiring decisions.
• Service providers: We use third-party services to operate the Site, including Resend for email delivery and content delivery networks for media hosting. These providers process data on our behalf and are contractually obligated to protect it.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Rivvia, our users, or others.
• Business transfers: If Rivvia is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Links and Services

The Site contains links to third-party websites and services, including the Rivvia online store (rivvia.shop), the KnockVia mobile app on the Apple App Store, and our social media profiles on Instagram, LinkedIn, and Facebook. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

The KnockVia app is a separate product used by Rivvia sales representatives in the field. If you download or use KnockVia, your use of that app is governed by its own terms and privacy practices.

Data Retention

We retain application and contact information for as long as needed to evaluate your candidacy, manage our recruiting process, and comply with legal obligations. If you are not selected or do not proceed with Rivvia, we may retain your information for a reasonable period to consider you for future opportunities, unless you request deletion.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain communications from us

To exercise these rights, contact us at careers@rivvia.com. We will respond within a reasonable timeframe and as required by applicable law.

Children's Privacy

The Site is intended for individuals 18 years of age or older who are interested in sales career opportunities. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.